We provide a range of managed services positioned to help our client manage their IT environment and operational costs while providing the best level of service to their users.
We are an industry expert in IT Support. We offer both Managed Onsite Support and Flexible Remote Support agreements.
Managed Onsite Support - For an agreed monthly fee, we provide the necessary level of IT Support and Management to ensure consistent, on-going up-time of your IT systems.
Flexible Onsite and Remote Support - We offer Flexible Onsite and Remote Support to clients through pre-purchased blocks of support hours.
Our support agreements are tailored to ensure they’re closely aligned to each client’s individual requirements whilst doing so at significantly lower cost, backed by comprehensive Service Level Agreements.
Our IT experts can assist clients to cover staff shortages, complete a variety of IT projects, act as an on-call infrastructure team member and assist in software development projects.
Our support team is Sydney-based and located in the CBD. Our support team offers a range of skills and well experienced in any area of IT support and software development.
We can also provide management of your IT systems at a fixed price.
Our state of the art 24x7 remote monitoring system proactively keeps track of your IT infrastructure, including server and storage platforms, operating systems, networking and security infrastructure.
We transform your IT support from reactive to predictive and proactive, by monitoring and detecting problems before they escalate. We have the ability to troubleshoot problems as they arise, and offer an alert service to provide updates around the clock.
Our responsiveness to key issues and potential problems reduces recovery time and improves the availability of your systems.
Contact us for IT Support and Management Solutions tailored to your business requirements.